Great question! Pronounced (REE-MEE) was created by our founder, Yen. It's a blend of two words:

"Re" Prefix: Re-imagine the way we experience sustainable beauty.

"Me" 1st-person: The understanding that Inner Beauty begins with “me.”

And understanding that inner beauty is born from not only caring about ourselves and others but caring about the planet through our actions. 

Our primary focus is sensitive skin. Our founder's personal journey, driven by her husband's struggle with eczema-prone skin, led her to create products designed to cater to the unique needs of sensitive skin. Inclusivity is at the core of what we do, ensuring that everyone can benefit from skincare that prioritises gentleness and effectiveness.

As a community, we open our hears to every person, regardless of their gender, ability, identity or expression.

Whether you understand the world’s current climate issues or are just aware of them, Reme products are formulated for everyone to enrich their rituals by making better choices for themselves and the world through beauty.  

Obsessed would be an understatement regarding how we view sustainably sourced ingredients (we call it conscious chemistry) by harnessing the power of botanicals mixed with responsibly sourced synthetic ingredients.

Not to mention, we're here to simplify skincare routines, specifically made for sensitive skin. Reme products are not just effective; they indulge your skin in sensorial self-care textures.

Our stringent standard, safety practices, and sustainable pledge mean we walk the walk; no funny business or empty promises here.

We understand that beauty products might not change the world, but we do know that they have the power to change minds. Whether you purchase Reme or not, we hope we inspire you to make conscious choices for yourself and the planet in your beauty routine and beyond.

Always and forever Reme products will be PETA Animal-test free and vegan certified. You have our promise. 

We are strong believers in the science behind all matters on this earth. That is why we don’t focus on organic or all-natural formulas, instead opting for natural, safe-synthetic ingredients. We blend the best of both worlds at a biocompatible balance to ensure our products perform and feel the best.

Why do we add safe-synthetic ingredients? Because we know how effective they can be with your skin’s chemistry. We don’t add them unknowingly, instead opting to source safe and tested synthetics that are responsibly produced through reputable suppliers we trust.

Our founder’s background in raw material science has allowed us to understand that effective doses can have major benefits for your skin, it's a matter of how you utilise them.

As a general rule of thumb, topical skin care products not prescribed by your doctor are safe to use during pregnancy and while breastfeeding. We always encourage you to speak to your doctor and take the precautionary steps to ensure a healthy pregnancy for you and your baby.

We want you to feel confident that you’re using only the best products for you and your precious little one!  

Our wash-off products contain only natural colours and scents and as a result of the natural origin of ingredients we use, may result to some batches having variations in colour and odour depending on the batch. Don’t worry! This will never affect their effectiveness or safety.

We currently only ship to Australia, Singapore & United States

However, stay tuned! We’re hoping to expand to other locations in the future.

Want Reme near you? Drop us a note on our Instagram or email us at hello@remebeauty.com

Unfortunately, we cannot amend the order details once we receive your order confirmation. However, we can cancel your order within 30 mins after your order confirmation.  

Please email hello@remebeauty.com within 30 mins after you receive the order confirmation and put in the subject line "Cancellation with your full name and order number"  

Once we have been notified that your order has been cancelled, you may place a new order with the updated details.   

We’re so excited you'll be getting Reme in your hands! All our orders fulfilled within 1 business day, not including weekends or Singapore holidays (Our warehouse is in Singapore).

AUSTRALIA
-Standard (10-15 business days)

SINGAPORE
Express (next day): place order before 12pm SGT
Standard (up to 3 business days): place order before 4pm SGT

UNITED STATES
Standard (12-15 business days)

Please allow additional 2-5 days for delivery to rural areas not in the metropolitan area. You can check this through your country postal service website.

Kindly note, during Singapore holidays listed here, new product launches, restocks, and promotions, order pick up and processing times may be subject to delays with our carriers that we use.

We thank you in advance for your understanding!

We're sorry your Reme products didn't meet your expectations. We take skincare very seriously and ensure a great customer experience. If you received damaged or defective products, we're here to help.

Our founder's personal experience with her husband's sensitive skin inspired our 100% money-back guarantee (excluding shipping) after 14 days.

We want you to feel confident in your purchase. Sensitive skin is all about trial and error, and we're here to help you find the perfect products.

To request a refund, email hello@remebeauty.com within 14 days of receiving your product. Include your:

• Name
• Order Number
• Reason for Return

Thank you for choosing Reme (ree-mee)!

AUSTRALIA POST/ ACENDIA STANDARD
Australia & United States


NINJAVAN/J&T EXPRESS OR STANDARD
Singapore

Depending on weight and shipping destination shipping costs will vary. Costs will be calculated upon checkout.

If any of the above has happened to you, we’re very sorry about that!

Please contact us at hello@remebeauty.com, and we’ll make sure to take care of you!  

• This could be because you have placed an order that is 2kg or above weight (this is calculated only at checkout).
• 2kg means it's approx around 10 items (either Rebase of Ghydra) and above selected in one order.
• Unfortunately, we're unable ship over 2kg's in one order, as the courier company we use can only deliver 2kg per order.
• If you need to place orders of 2kg and above, you would need to create new order/s to reduce the weight down to below 2kg per order (ie below 10 items)
• We apologise for any inconvenience and appreciate your understanding on this.
• Should you need further assistance please email us at hello@remebeauty.com

• Our max order threshold is 2kg, this is usually around 10 items and above selected in one order.
• Unfortunately, we're unable ship over 2kg's in one order, as the courier company we use can only deliver upto 2kg per order.
• If you need to place orders of 2kg and above, you would need to create new order/s to reduce the weight down to below 2kg per order (ie below 10 items)
• We apologise for any inconvenience and appreciate your understanding on this.
• Should you need further assistance please email us at hello@remebeauty.com

All Reme packaging is crafted with recycled paper and printed with soy-ink, designed to be 100% recyclable, depending on your local regulations.

We highly encourage you to check out your local recycling regulations to ensure they accept the plastic materials we’ve crafted our packaging with.

Click here to find your nearest recycling programs here in Australia.

Conscious chemistry is a term we created! In short, it’s what powers our product philosophy.

Both nature and chemistry have the power to do amazing things for humankind and our planet. But first, we must examine and be conscious of how we utilize them. We put this into practice through the design of evidence-based ethical, renewable sourcing of our ingredients. We take our promise of ensuring responsible manufacturing of our products to consumer product use, to the product end-of-life cycle exceptionally seriously, and we want to share transparency with our every step of the way. 

We’re on a journey toward a sustainable, conscious future. That is why we wanted to share our evolution with you every step of the way.

We hope this transparency in our give-back initiative will inspire you to join us! When beautifying a better future, we work better when we work together. When we say we’re committed to our people and mother earth, we want you to know we mean it from the bottom of our hearts.